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3196 Marginal Road Charleston,
SC 29414 Phone: 843-571-0013 Contact
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With every floor we sell, we try to make sure you receive
a copy of the manufacturer's recommended Floor Care Guide. It is always
best if you follow the manufacturer's recommended floor care and maintenance
guidelines. If you have misplaced your copy please feel free to contact
us about obtaining another.
If you are in immediate need of floor care recommendations
please select the floor type from the box provided. This will give you
some good general floor care procedures to help protect your flooring
investment. For specific questions please feel free to contact
us.
We carry the manufacturer's maintenance products so you
can be sure when shopping with us to get the right floor care product
for your new floor.
For emergency floor care, see also:
Emergency
Floor Care: What to do in case of a flooring emergency.
So why not
stop in and let our friendly, knowledgeable sales staff help you protect
your flooring investment.
Carpet Care
Carpet Stain Removal
Treatment
of the affected area should begin immediately upon discovery. The more
time that elapses before treatment, the more difficult a stain will be
to remove.
First scrape the food spill gently with a spoon or dull
knife, removing as much as possible.
Always work from outer edge of the stain towards the center
to avoid spreading. Blot, do not rub or scrub, as the carpet may
fuzz.
When using a mild detergent, use a clear, non-bleach laundry
detergent. Do not use cloudy detergents as they can leave a sticky residue.
Use only 1/4 teaspoon of detergent to 32 ounces of water. Follow detergent
cleaning with clear water rinsing and then blot dry as much as possible.
For any stain removal, use a white cloth or paper towel
for cleanup.
Vacuum Regularly
Most dirt, and even dust, takes the form of hard particles.
When left in the carpet these gritty, sharp particles abrade the pile
of the carpet. Regular vacuuming not only prolongs the life of the carpet,
but will enhance its appearance as well. Most soiling in carpet is of
the dry, particle type which can be removed with a vacuum cleaner.
Vacuum high traffic lanes daily, medium to high traffic
areas twice weekly, and the entire house at least once a week.
Use a vacuum with a rotating brush or beater bar. Change
the bags often and check the beater bars for burs and gouges so as not
to damage the surface of the carpet. Some thick loop pile carpets will
fuzz if a rotating brush vacuum is used. In this case we recommend a
suction vacuum only.
Preventive Maintenance
The use of mats or runners at all home entrances and on
uncarpeted areas adjacent to carpet will reduce soil and moisture in
traffic areas. Clean mats and any other rugs placed over carpet regularly.
The use of furniture coasters to distribute the weight
of heavy items is also recommended, especially for furniture with wheels.
Take care when moving furniture with wheels by putting a protective barrier
between the wheels and the carpet.
To extend the beauty of your carpeting, close drapes or
blinds during hours of direct sunlight.
Exercise extreme caution with all bleaches, tile cleaners,
mildew removers, oven cleaners, drain openers and plant food. They are
strong chemicals that can permanently discolor or dissolve carpet fibers.
Cleaning Recommendations
Even with regular vacuuming, soil particles and oily dirt
will cling to the carpet fibers. With foot traffic these particles and
oily dirt are driven deep into the carpet. We recommend professional
hot water extraction every 18 to 24 months. Periodic cleaning, using
the hot water extraction method performed by a professional cleaner,
will refresh carpet appearance.
The most used areas, such as entrances, doorways, traffic
lanes, and in front of chairs will collect dirt faster than other areas.
Clean these areas as they begin to show soil. This will stop dirt from
spreading, and will extend the time between professional cleaning.
We carry the manufacturer's recommended maintenance products
so you can be sure when shopping with us to get the right floor care
product for your new floor. So why not stop in and let our friendly,
knowledgeable sales staff help you protect your flooring investment.
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Hardwood Floor Care
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Vacuum
Regularly - Small stones, mud and gritty dirt tracked in
from outside can play havoc on the wood floors finish. To help
combat this, place long bristle welcome mats at all outside entrances
for people to wipe their feet on before walking onto the floors.
Also, vacuum using a soft bristle brush attachment.
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Use
the Proper Chair Glides - Narrow wheels, sharp wooden legs
or metal furniture legs can scratch and dent hardwood floors.
Any furniture that rests directly on top of a hardwood floor
should have felt protectors, or furniture coasters under all
it's feet. For extremely heavy objects such as a piano,
use wide, non-staining rubber cups. Purchasing floor protectors
is cheap insurance for protecting your hardwood floor investment.Protect
from Direct Sunlight - your wood floor may change color or
fade due to exposure to direct sunlight. The sun's UV rays accelerates
the oxidation and aging of wood so periodically rearranging your
furniture and closing the curtains during intense periods of
sunlight can help avoid the problem.
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Don't
Use Oil Soaps - There are many over the counter oil-based
soaps and wax based cleaning products that may damage or dull
the finish of your wood floor. The best suggestion is to only
use the manufacturers recommended cleaning products on your hardwood
flooring.
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Never
Wax a Urethane Wood Finish - If your hardwood floor has a
polyurethane finish never use a paste wax on the floor's surface.
A paste wax may form a sticky film on your floor and allow tracked
in dirt to stick to your wood finish. Polyurethane finishes will
not adhere to any wax and adding a fresh coat of polyurethane
to your floor will be very difficult.
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Trim
Pet's Claws - Pet's claws may scratch you floors finish.
Regularly trim dog's claws to help reduce scratching your floor's
finish.
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Wipe
Spills Immediately - when accidents happen and some liquid
gets spilled on your hardwood floor, you should use a slightly
damp white cloth, or paper towel to immediately clean up and
dry the affected area. For more difficult spots, follow the manufacturer's
recommended cleaning procedures.
Laminate Floor Care
- Vacuum Regularly -
vacuum using a soft bristle brush attachment. Place long bristle
welcome mats at all outside entrances for people to wipe their
feet on before walking on your floors.
- Light Damp Mop -
most laminate floors may be lightly damp mopped when needed. Avoid
standing water as this may cause the seams between the planks to
peak.
- Use the Proper
Chair Glides - Narrow wheels, sharp wooden legs or metal
furniture legs can scratch your floors. Any furniture that rests
directly on top of a laminate floor should have floor protectors,
or wide furniture coasters under all feet.
- Don't Use Oil
Soaps - There are many over the counter oil-based soaps that
will leave a dull finish when used for cleaning your floor.
- Trim Pet's Claws
Regularly - Even though laminate floors are durable, pet's
claws may scratch the surface if they are not trimmed regularly.
- Never Wax a
Laminate Floor - laminate floors have a very dense surface
and floor waxes will not stick to the surface.
- Wipe Spills
Immediately - when liquids get spilled on your laminate floor
use a slightly damp white cloth, or paper towel to immediately
blot up and dry the affected area. For more difficult spots,
follow the manufacturer's recommended cleaning procedures.
- Follow the manufacturer's
recommendations - the best suggestion is to only use the
manufacturers recommended cleaning products on your floor.
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Vinyl Floor Care
Whenever
possible, place a non-staining doormat outside each entrance to your
home to prevent dirt, sand, grit, and other substances such as oil,
asphalt, and driveway sealer from being tracked onto your floor. Do
not use latex-backed, rubber-backed or coco-fiber mats on your vinyl
floor.
- Sweep your vinyl
floor regularly (at least once a week).
- Vinyl manufacturers
recommend the use of latex-based driveway sealers to minimize the
potential staining from asphalt sealer tracking.
- To avoid sunlight
causing your floor to fade or discolor you should always close
your curtains or blinds where extreme sunlight hits the floor.
- Replace all narrow
furniture rests with wide-bearing ones. Support furniture with
wide-bearing, non-staining floor protectors. It is recommended
that all furniture protectors be at least one inch in diameter,
made of non-pigmented, hard plastic, and rest flat on the floor.
Non-staining felt protectors are also acceptable. Casters with
a minimum 3/4" flat surface width or floor protectors are
recommended for all moveable furniture. Metal floor protectors
are generally not recommended.
- Always use strips
of 1/4" plywood or sheets of underlayment as runways to protect
the floor if you need to move heavy objects, such as your refrigerator,
across your vinyl floor. Runways should always be used even with
furniture dollies, or even if the heavy objects are equipped with
wheels or rollers.
- Wipe up spills
immediately to help prevent stains. The longer a stain sits the
tougher it will be to remove from the surface.
- To prevent dirt
build up occasionally mop your floor with the manufacturer's recommended
floor cleaner. Follow the instructions on the bottle and do not
over mix or your cleaning solution may leave a dulling film. Avoid
soaps, cleaning powders and detergent products as they will leave
a dulling film. Although the no-rinse cleaners do not need rinsing,
rinsing will provide the better shine. If you do notice a dulling
film after cleaning the floor, try a thorough rinse with warm,
clean water.
- To restore the
hi-gloss on a urethane vinyl floor most manufacturer's recommend
the use of a polish. Do not use paste wax and do not try to buff
a urethane vinyl floor. Be sure the floor is thoroughly clean and
completely dry before applying the manufacturer's recommended floor
polish. (If all the dirt is not removed prior to applying the polish
the dirt will become trapped underneath.)
- Vinyl floors can
become slippery when wet. Use extreme caution when walking on a
wet floor.
- Some of the newer
vinyl floors have a low-gloss finish and the use of a floor polish
may make the floor shiny.
- It may be necessary
after several applications of polish to strip the entire floor
and reapply a new coat of polish. This may also be necessary for
excessive dirt and grime build-up. Use the manufacturer's recommended
heavy duty floor cleaner and stripper product. Once the floor is
thoroughly cleaned, rinse, dry, and then apply a new coat of polish.
High traffic areas may require more than one application of polish.
Allow polish to dry "tack-free" between coats.
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Ceramic Tile Care
Although
glazed ceramic tile requires less floor care than most of the other
flooring types, there are things you need to do to maintain the beauty
of the ceramic tile floor.
- Wash Regularly -
Wash the floor regularly to remove any dirt or grit. Use a mild,
diluted detergent solution, such as Mr. Clean or Spic & Span.
If in doubt, call us to get the tile manufacturer's cleaning recommendations.
- Vacuum Regularly -
Sweep, or vacuum your glazed tile regularly.
- Avoid Ammonia-based
Cleaners - ammonia-based cleaners may discolor some types
of colored grout.
- Always Rinse -
After washing with a mild detergent you should thoroughly rinse
the floor with clean, warm water.
- Never Wax a Tile -
The glazed ceramic finish should never be waxed.
- Wipe Spills Immediately -
If some liquid gets spilled on the floor you may use an all-purpose
cleaner like Fantastic, or Top Job to clean up the affected area.
This will help the grout joints from becoming discolored from spills
(Non-epoxy grout joints should be treated with a silicone sealer
twice a year to ensure stain protection.)
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